How long will it take for my product to be created?
We know you want to see your cool new case as soon as possible, so we work fast! Typically, it only takes 3-4 days to create your custom case. Transit time depends on your selected shipping method.

Do you ship outside of the US?
Yes, simply select your prefered shipping method. Grandmas in France need cute phone cases, too!

What makes a JPEGJPEG case so terrific?
Thanks for asking! We’ve worked a long time to make our cases the BEST available. Your photograph will be applied to your cover of choice in a high resolution-photo quality image. This is not a decal and the image wraps around the edge of the case for a photographic-quality decorated cover. What’s more, the decoration is extremely durable and can withstand day to day use.

What kind of photos can I use on my case?
Vacation photos, baby pics, engagement selfies...they’re all perfect for your new custom case. Any JPEG digital photo with sufficient resolution will work.

My grandchild is the most beautiful baby on the planet. How can she be featured in JPEGJPEG’s marketing?
We’re sure she’s just precious! Great news! We occasionally have a photo call for customers to submit their photos for use in our marketing. Sign up for our emails and you’ll be the first to hear about our contents and photo submission opportunities!

What is your return policy?
We want our customers to be 100% happy with their new case. If you are unhappy for any reason, simply return the unused product within 30 days for a complete refund or exchange.

What is your privacy policy?
We respect our customer’s privacy and will never sell your information or use a photo you provide to us in our marketing without your permission. To learn more, check out our complete privacy policy. 

You’ve never ever seen a dog/cat/hamster a cute as mine. Would you like to use his image on your website?
We probably would...furry mammals make us smile ear to ear! Sign up for our emails and we’ll let you know the next time we run a pet photo call!

I’d like to order cases for my company. Do you do bulk orders?
Absolutely! Offices look great with matching Mac cases. If you would like to order more than 20 identical cases, contact us to discuss your project.